Terms of Service

Terms of Service

Effective Date: 04/01/2026

Welcome to UrbanCotton. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Account Terms

By using this site, you confirm that you are at least the age of majority in your jurisdiction or have given consent for a minor to use this site under your supervision.

You agree to provide accurate, complete, and current information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

2. Pricing and Payment

All prices listed on our website are subject to change without notice. We reserve the right to modify or discontinue products at any time.

Payments must be made in full at the time of purchase using the available payment methods. You agree to provide valid and accurate payment information. We are not responsible for any additional charges imposed by your bank or payment provider.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate. However, we do not guarantee that all information is error-free, complete, or current.

Colors and designs may vary slightly due to screen settings or manufacturing differences. We reserve the right to correct any errors or inaccuracies at any time without prior notice.

4. Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including but not limited to:

Product availability
Errors in pricing or product information
Suspected fraudulent activity

If your order is canceled after payment has been processed, a refund will be issued to your original payment method.

5. Shipping and Delivery

We aim to process and ship orders within 2-3 Business Days. Delivery times may vary depending on your location and shipping provider.

UrbanCotton is not responsible for delays caused by carriers, customs, or unforeseen circumstances. Once an order is shipped, the risk of loss transfers to the customer.

6. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return or refund subject to our return policy.

Items must be unused, in original condition, and returned within the specified return period. Certain items (such as customized or sale items) may not be eligible for return.

Refunds will be processed after inspection of the returned item and issued to the original payment method within a reasonable timeframe.

For return requests, please contact us at nextloom1@gmail.com.

7. Prohibited Uses

You agree not to use our website or services for any unlawful or unauthorized purpose, including but not limited to:

Violating any applicable laws or regulations
Infringing upon intellectual property rights
Transmitting harmful code or malware
Attempting to gain unauthorized access to our systems
Engaging in fraudulent or deceptive activities

We reserve the right to terminate your access if you violate these Terms.

8. Limitation of Liability

To the fullest extent permitted by law, [STORE NAME] shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website.

Our total liability for any claim shall not exceed the amount paid by you for the product in question.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page. Your continued use of the website constitutes acceptance of those changes.